Refund Policy
QAS Self Study (On-Demand) Programs
• Participants may request a full refund within 30 days of purchase, provided that:
- The participant has not completed the final exam or claimed CPE credit, and
- The program is not part of a bundled, discounted, or subscription package.
• Refunds requested after 30 days are not eligible, but course access may be transferred to another individual upon written request.
Group Internet-Based (Live Webinars)
• Participants may cancel their registration for a full refund if the request is received at least 48 hours before the scheduled start time.
• Cancellations received within 48 hours of the live program are non-refundable, but participants may be transferred to a future session or receive access to the on-demand version (if available).
• If Ag Tax University cancels or reschedules a webinar, all registered participants will receive a full refund or be offered the option to attend a rescheduled session at no additional cost.
Substitutions and Transfers
Participants may transfer their registration to another individual at no cost, provided the substitution request is received prior to the program start date. Requests must include the new participant’s name, email, and professional license number (if applicable).
Program Cancellation by Ag Tax University
Program Cancellation by Ag Tax University
Ag Tax University reserves the right to cancel or reschedule any program due to insufficient enrollment, instructor illness, technical issues, or unforeseen circumstances. In such cases, registered participants will be notified promptly by email and offered the choice of a full refund or a credit toward a future program. Ag Tax University is not responsible for any incidental expenses incurred by participants (such as travel or accommodation).
Refund Method and Processing Time
Refund Method and Processing Time
All approved refunds will be processed using the original method of payment. Refunds are typically issued within 10 business days of the approved request. Participants will receive written confirmation of the refund, and documentation will be maintained in accordance with the Record Retention Policy.
How to Request a Refund or Cancellation
How to Request a Refund or Cancellation
To request a refund, cancellation, or transfer, participants must submit a written request via email to:
📧 support@agtaxuniversity.com
Subject: Refund Request – [Course Title]
Requests must include the participant’s name, program title, registration date, and reason for the request.
Exceptions
Exceptions
Refunds will not be issued under the following conditions:
• The participant has already completed the program and received CPE credit.
• The refund request is submitted after the 30-day period for on-demand courses.
• The participant fails to attend a live webinar without prior cancellation notice.
In exceptional circumstances (e.g., documented illness or technical failure), Ag Tax University may issue a partial refund or course credit at the discretion of the CPE Program Administrator.
Compliance Statement
Compliance Statement
Ag Tax University is committed to maintaining transparent and equitable refund and cancellation procedures in compliance with NASBA’s Statement on Standards for Continuing Professional Education (CPE) Programs. All refund transactions are documented and retained for a minimum of five (5) years.
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